Shipping Policy

Processing Time

Orders are processed within 1–2 business days. Custom or made‑to‑order items may require additional time. If there is ever a delay, we will notify you immediately.

Shipping Rates

• Free Shipping — Arrives in 6–8 Business Days

• Expedited Shipping (Paid Upgrade) $4.99 — Delivers in 3–5 business days. (Order by 12PM CST)

• 2-Business-Day Shipping (Paid Upgrade) $9.99 — Delivered within 2 business days. (Order by 12PM CST)

Important: Expedited and Two‑Day shipping charges are non‑refundable unless the delay or issue was caused by our mistake.

Delivery Times

• Standard U.S. Shipping: 6–8 business days

• Expedited Shipping: 3–5 business days

• Two‑Day Shipping: 2 business days 

Delivery times may vary during holidays, peak seasons, or severe weather conditions.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package.

Lost or Damaged Packages

If your package arrives damaged or does not arrive, contact us right away. We will work with the carrier to resolve the issue quickly.

Contact

For shipping questions, email us at candcsewingteam@gmail.com.